Comprehensive Warranty
At Ingenicomm, we strive to deliver zero-defect products. Every system we ship includes a comprehensive one-year warranty plan that covers all hardware and software components.
Our standard warranty package includes:
We stand behind every system we deploy, and will do whatever it takes to ensure that we satisfy our customers’ needs. The warranty for every new system includes 24/7 phone support at no cost. For programs undergoing a sensitive mission phase, such as spacecraft launch or checkout, we can provide a 24/7 on-site presence on request.
This unique approach allows our customers peace of mind with the knowledge that Ingenicomm will be there to support their critical mission needs around the clock.
For technical support, please call (703) 665-4333 and select option 2, or email us at support@ingenicomm.net.
At Ingenicomm, we strive to deliver zero-defect products. Every system we ship includes a comprehensive one-year warranty plan that covers all hardware and software components.
Our standard warranty package includes:
- Diagnosis of all hardware and software faults
- Repair or replacement of any defective components
- Notification of and access to all patches and upgrades
- Access to supplementary technical and training materials
- Access to phone and online technical support systems
We stand behind every system we deploy, and will do whatever it takes to ensure that we satisfy our customers’ needs. The warranty for every new system includes 24/7 phone support at no cost. For programs undergoing a sensitive mission phase, such as spacecraft launch or checkout, we can provide a 24/7 on-site presence on request.
This unique approach allows our customers peace of mind with the knowledge that Ingenicomm will be there to support their critical mission needs around the clock.
For technical support, please call (703) 665-4333 and select option 2, or email us at support@ingenicomm.net.