Comprehensive Warranty
At Ingenicomm, we strive to deliver zero-defect products. Every system we ship includes a comprehensive one-year warranty plan that covers all hardware and software components.
Our standard warranty package includes:
We stand behind every system we deploy, and will do whatever it takes to ensure that we satisfy our customers’ needs. The warranty for every new system includes 24/7 phone support at no cost. For programs undergoing a sensitive mission phase, such as spacecraft launch or checkout, we can provide a 24/7 on-site presence on request.
This unique approach allows our customers peace of mind with the knowledge that Ingenicomm will be there to support their critical mission needs around the clock.
For technical support, please call (703) 996-3495 or email us at support@ingenicomm.net.
Customer Testimonials
Here is what our customers have to say about us:
“We are very satisfied with Ingenicomm. The Ingenicomm folks are present in the building during and after core hours and are always available for both scheduled and ad-hoc meetings. All deliverables have been met on or before schedule.”
At Ingenicomm, we strive to deliver zero-defect products. Every system we ship includes a comprehensive one-year warranty plan that covers all hardware and software components.
Our standard warranty package includes:
- Diagnosis of all hardware and software faults
- Repair or replacement of any defective components
- Notification of and access to all patches and upgrades
- Access to supplementary technical and training materials
- Access to phone and online technical support systems
We stand behind every system we deploy, and will do whatever it takes to ensure that we satisfy our customers’ needs. The warranty for every new system includes 24/7 phone support at no cost. For programs undergoing a sensitive mission phase, such as spacecraft launch or checkout, we can provide a 24/7 on-site presence on request.
This unique approach allows our customers peace of mind with the knowledge that Ingenicomm will be there to support their critical mission needs around the clock.
For technical support, please call (703) 996-3495 or email us at support@ingenicomm.net.
Customer Testimonials
Here is what our customers have to say about us:
“We are very satisfied with Ingenicomm. The Ingenicomm folks are present in the building during and after core hours and are always available for both scheduled and ad-hoc meetings. All deliverables have been met on or before schedule.”
“They conduct themselves in the utmost professional manner and provide critical expertise in the development of the program. They are able to provide valuable insight to design decisions and help us to properly navigate the process to develop a feasible Phase 1 of the program.”
“The Ingenicomm staff adds significant value to the project team considering their hands-on knowledge and expertise with the existing ground system as well as their overall software and hardware skills.”